About delivery methods/shipping fees
Delivery will be via Japan Post (Yu-Packet, Yu-Pack).
Free shipping for orders over 5,000 yen.
・Yu-Packet (Click Post) (weight up to 300g)
Nationwide flat rate: 360 yen
*Delivery will be made to your mailbox.
・Yu-Pack (weight 400g and over, coffee equipment)
Hokkaido 900 yen
Tohoku 700 yen
Kanto Shinetsu 600 yen
Hokuriku, Tokai, Kinki, Chugoku, Shikoku
500 yen
Kyushu 600 yen
Okinawa 800 yen
Delivery time: Varies depending on the delivery address, but will be delivered within one week of ordering or at the date and time you specify. Products that are out of stock will be shipped immediately after roasting.
Regarding returns, defective products, and cancellations: We take every precaution to ensure that the products we deliver are of the highest quality, but if you receive a product that is different from the one you ordered, or if the product is damaged or defective during delivery, we apologize for the inconvenience, but please contact us via our email address or online form within 3 days of receiving the product. We will send you a replacement product as soon as possible, and we will cover the shipping costs.